Terms & Conditions

These terms apply to all clients availing services from Arise Digital Brands, including but not limited to social media marketing, brand building, website development, and other digital branding solutions.

  1. By engaging Arise Digital Brands, the Client agrees to the following terms for the delivery of branding and digital services, including social media management, brand awareness campaigns, and website creation or updates.
  2. The Client authorizes Arise Digital Brands to manage and improve their online presence, including websites, social media accounts, and other digital platforms. The Client grants access to necessary platforms and tools required for project execution.
  3. The Client agrees to provide all required materials such as logos, brand guidelines, content (text/images/videos), and any other data needed to execute the services. Work may be delayed until full content is received.
  4. To ensure smooth communication, the Client must assign one representative from their team who will coordinate with Arise Digital Brands and provide all content and approvals
  5. The Client authorizes Arise Digital Brands to manage and update its social media accounts as part of brand awareness activities. We are not responsible for any temporary issues or restrictions from social media platforms due to platform-specific policies.
  6. We follow industry best practices, but we do not guarantee specific results like first-page rankings or viral reach, as outcomes depend on many external factors.
  7. The Client is responsible for the hosting and domain name unless agreed otherwise.
  8. Once the site is live, regular maintenance is the Client’s responsibility unless part of a separate maintenance agreement.
  9. We may use licensed templates and third-party tools. These tools are owned by respective providers and may not be reused, copied, or resold by the Client.
  10. Arise Digital Brands may assign parts of the project to expert freelancers or partner teams to ensure quality and timely delivery.
  11. The Client confirms that any content they provide (logos, text, images, etc.) is legally owned or authorized for use. Arise Digital Brands is not liable for copyright disputes related to Client-submitted content.
  12. Both parties agree to complete the project in a timely manner. Delays caused by the Client in sharing content or approvals may affect the final timeline.
  13. Post-delivery support will be provided as per the scope agreed in the proposal. Any technical issues faced during this support period will be resolved without additional charges. Further support can be arranged under a separate maintenance plan.
  14. We do our best to ensure smooth service, but we are not liable for technical issues, third-party platform restrictions, or any losses due to factors beyond our control.
  15. After final payment, the Client owns the end product design and content (excluding licensed software/tools/templates or source code unless stated). Arise Digital Brands may showcase the project as part of our portfolio.

 

  • A 50% non-refundable advance is required to start the project.
  • The balance must be paid before final delivery or go-live.
  • Any extra services requested beyond the agreed scope will be billed separately.

Once the project has started, cancellation is not permitted. If cancellation is requested within 30 days of agreement and before significant work has started, only the remaining balance after deducting completed work may be refunded (if applicable).

 

By engaging with Arise Digital Brands, the Client acknowledges and agrees to these terms.